Senior engineering studio · AI agents · Search & RAG · Software & SaaS

AI agents and software that hold up in production.

RerankLab builds custom AI agents, retrieval systems and SaaS products — with evals from day one, a fixed price before we start, and code you own outright.

Fixed scope, fixed priceYou own the codeReply within one business day
We build with
ClaudeOpenAIPythonTypeScriptPostgrespgvectorLangGraphFastAPINext.jsDockerAWSRedisOpenTelemetryElasticsearchCohere RerankvLLMGitHub ActionsPlaywrightTerraform
Services

Four things we do well. Nothing we don’t.

Every engagement ends with code in your repo, an eval set that proves it works, and a team that can run it without us.

01 / AGENTS

Custom AI Agents

Agents that do real work inside your systems: read tickets, query databases, call your APIs and take actions — with guardrails, tracing and a human in the loop where it matters.

What you get
  • Typed tools with explicit permission boundaries
  • Golden set + CI regression runs; a pass-rate you can quote
  • Tracing, cost and latency dashboards from the first deploy
  • Review queues and escalation paths for low-confidence runs
02 / RETRIEVAL

Search, RAG & Reranking

Retrieval that returns the right thing, not just something. Hybrid search, chunking strategy, rerankers and evals tuned to your actual corpus and query logs.

What you get
  • Hybrid BM25 + vector retrieval on Postgres/pgvector or your existing store
  • Cross-encoder or LLM reranking stage, benchmarked against baseline
  • Eval harness: recall@k, nDCG, groundedness, answer accuracy
  • Ingestion pipeline with freshness, dedupe and access control
03 / PRODUCT

Custom Software & SaaS

Full products end to end: data model, API, web app, auth, billing, deploys. A boring, reliable stack chosen for the next five years, not the next conference.

What you get
  • Next.js / TypeScript front end, Python or Node backend
  • A Postgres schema you will still like in two years
  • CI/CD, staging, monitoring and backups configured, not promised
  • Admin tools and audit logs from day one
04 / INTEGRATION

AI Integration & Automation

Put models into the workflows you already run — CRM, helpdesk, ERP, spreadsheets, email — without ripping anything out or retraining your team.

What you get
  • Document extraction and classification pipelines with validation
  • Queue-based automations with retries, idempotency and alerts
  • Claude / OpenAI / open-weights routing with fallbacks
  • Cost caps, usage reporting and per-team budgets
Process

Days to a prototype. Weeks to production.

No six-week discovery phases. You see the thing working on your data before you commit to a build, and you see it every week after that.

01Day 0 · 45 min

Discovery call

You walk us through the problem and the systems it touches. We tell you honestly whether AI is the right tool and what a first version looks like.

02Week 1 · 3–10 days

Prototype in days

A working slice on your real data — not slides. You see retrieval quality or agent behaviour before a single invoice for the build.

03Weeks 2–8

Build in weeks

Fixed scope, fixed price, weekly demos. Evals run in CI so quality is a number on a dashboard, not a feeling in a meeting.

04Ongoing · optional

Operate & improve

We hand over a repo you own and, if you want, stay on to monitor, tune and extend it as usage and edge cases grow.

Why RerankLab

Boring guarantees. Deliberately.

Four things you will not have to negotiate for. They are the default on every engagement, written into the proposal.

You own the code

Every repo, prompt, eval set and infra config lives in your accounts from day one. No proprietary runtime, no licence fees, no lock-in.

Evals-first, measurable

We define what “good” means before we build, then track it: retrieval recall, task success rate, latency, cost per run.

Senior engineers only

The people on the call are the people writing the code. No hand-off to a junior bench, no account manager in between.

Fixed scope, fixed price

You get a written scope and a number. Changes are discussed, priced and agreed — not discovered on an invoice.

What we build

Six shapes most projects take.

Yours will not fit one of these exactly. That is fine — it is a starting point for the first call, not a menu.

agent

Customer-support agent

Resolves tier-1 tickets from your docs and systems; escalates the rest with full context attached.

search

Internal knowledge search

One search box across Confluence, Drive, Slack and your database — answers that cite their sources.

pipeline

Document processing pipeline

Invoices, contracts and forms in; validated structured data out, pushed straight into your ERP.

automation

Sales & ops automation

Lead enrichment, CRM hygiene, quote generation and reporting that runs without a human nudging it.

product

AI-native SaaS MVP

From idea to paying users: product, auth, billing, and the AI feature that makes it worth paying for.

tooling

Custom internal tools

Admin panels, dashboards and back-office apps replacing the spreadsheet that secretly runs your company.

FAQ

Questions we get on the first call.

Something not here? Email hello@reranklab.com — a person replies, within one business day.
Q.01How long does a project take?
A prototype takes 3–10 days. Most builds take 2–8 weeks depending on integrations and how much of the product already exists. You get a dated plan after the discovery call, and weekly demos against it.
Q.02How much does it cost?
Prototypes typically start around US$5k. Full builds usually land in the US$15k–50k range depending on scope; larger platforms go beyond that. Everything is quoted fixed-price up front, so the number you sign is the number you pay.
Q.03Who owns the IP?
You do. Code, prompts, eval data, infrastructure — all in your repositories and cloud accounts from the first commit, with no licensing back to us. If we part ways, you keep everything and it keeps running.
Q.04Which models do you use?
Whatever fits the job. Claude and OpenAI models cover most agent and extraction work; open-weights models (Llama, Qwen) when data residency or unit cost demands it. We benchmark on your data and build the model layer so swapping later is a config change, not a rewrite.
Q.05Do you maintain it after launch?
Optionally. Many clients keep us on a monthly retainer for monitoring, eval tuning and new features. Others take the handover docs and run it with their own team. Both work, and you can switch between them.
Q.06How do we start?
Fill in the form below or email hello@reranklab.com with a paragraph about the problem. You will get a reply within one business day and a 45-minute call the same week. If we are not the right fit, we will say so and point you somewhere better.
Contact

Tell us what you are trying to build.

A paragraph is enough. We will come back with questions, a rough shape for a prototype, and a straight answer on whether we are the right people for it.

hello@reranklab.com
  • 01Reply within one business day, from an engineer.
  • 0245-minute call the same week. NDA on request.
  • 03Written prototype scope and fixed price within 48 hours of the call.

Based in Malaysia · working globally.
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